Terms of Service

These Terms of Service (the “Agreement”) are an agreement between Shenzhen 28 Trading Co., Ltd (“bestmadewatch.com” or “us” or “our”) and you (“User” or “you” or “your” or “Customer”). This Agreement sets forth the general terms and conditions of your use of the products and services made available by Shenzhen 28 Trading Co., Ltd, and of the bestmadewatch.com website (collectively, the “Services”). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services. Shenzhen 28 Trading Co., Ltd reserves the right to make changes to the provided Agreement as needed, without notice to our clients. Modification made to the terms does not constitute early contract termination or non-payment.

Additional Policies and Agreements

Use of the Services is also governed by the following policies, which are incorporated by reference. By using the Services, you also agree to the terms of the following policies.

Privacy Policy

Shenzhen 28 Trading Co., Ltd is committed to protecting the privacy of its Customers. We will not give any personal or corporate information to anyone other than the People’s Republic of China through a formal request without further consent or notification to the Customer. Any other request for information of our Customers will be discarded.

Refund Policy

Any prepayment is a commitment regarding the payment period that cannot be refunded outside the “30-days Money Back Guarantee Policy”. Any available credit in the Customer account cannot be refunded but may be used to pay new services or pending invoices.

The following payment methods are non-refundable, and funds may be credited to the client account: Bitcoin or any other cryptocurrency, Bank Wire Transfer, local and international checks, cash deposits.

Cancellations

In the case of a written Agreement, a formal letter should be added to the cancellation request 30 days in advance.

In the case of Credit Card subscription cancellation, you must send an email to [email protected] requesting to remove your credit card details from the system. We cannot and will not be responsible for unintended payments made using the automatic payment subscription service.

Canceling your account removes any data, email, files stored in our servers. Be sure that you have copies of any files you want to keep before you cancel your account.

Cancellation requests via email, phone calls are not considered valid account cancellation procedures.

Support Policy

Shenzhen 28 Trading Co., Ltd is committed to offering First Level technical support to all our Service 24 hours via ticket system opened at our website. Phone support is available from Monday to Friday from 9 AM to 5 PM GMT -6. The Customer should open a support ticket before issuing a support phone call.

The initial ticket response is 1 hour, and further communication may take longer depending on ticket difficulty or conditions.

Customer Obligations

The Customer represents and warrants that is at least eighteen (18) years of age. The Customer possesses the legal right and ability to enter into this Agreement. The performance of its obligations and use of the Services (by Customer, its customers, and users) will not violate any applicable laws or regulations or cause a breach of the Agreement. The Customer assumes all risks related to the processing of transactions related to electronic commerce.